Case study · Chartered accountants
Gerber Botha & Gowar now bills 40% more of its printing to clients
An accounting firm with more than 1,200 clients was losing track of which prints and copies to bill. Client codes at the device fixed it.
The results
- +40%Billable prints and copies
- Any deviceStaff print, scan and copy with a PIN
- LowerInternal (non-billable) usage
The challenge
Gerber Botha & Gowar, chartered accountants with offices in Cradock, Middelburg, Graaff-Reinet, Somerset East, Aberdeen, Kirkwood and Adelaide, offers personal service to individuals and businesses across the Eastern Cape. With over 1,200 clients, allocating print and copy jobs by hand took a lot of time, and under time pressure many jobs were never allocated or billed.
What was done
- An assessment of the hardware through monthly device meter readings and paper use, and a meeting with the IT department to ensure compatibility.
- The mixed-brand fleet replaced with Kyocera multifunction printers to lower output costs.
- KYOCERA MyQ for accurate cost allocation and easy access.
- A unique project code for every client, chosen by staff at the device to allocate each print and copy.
- Cost-saving rules: print jobs can be deleted at the device, and print quotas per department.
What changed
- Billable prints and copies increased by 40%.
- Staff print, scan and copy to or from any device on the network by logging in with a PIN.
- Internal usage decreased.